Support That Helps Your Whole Household Run Smoothly
A Family Assistant bridges the gap between childcare and household support — helping busy families stay organized, prepared, and less overwhelmed day to day. Whether you need help with childcare, errands, or the rhythm of your home, we thoughtfully match families with assistants who bring reliability, initiative, and calm support into everyday life.
Our Approach
Family Assistant roles work best when support feels natural and collaborative. A great Family Assistant helps bridge the gap between childcare and household support, bringing organization, consistency, and calm to busy family life.
Our approach centers on thoughtful matching, clear expectations, and creating roles that are sustainable for everyone involved. When the right fit is found, a Family Assistant becomes a trusted part of your village, helping your home feel more supported, balanced, and manageable day to day.
What Does a Family Assistant Do?
A Family Assistant supports both children and the overall flow of the household, allowing parents to focus on work, family time, and what matters most. This may include:
• Assisting with school pickups and activity transportation
• Children’s laundry and organization
• Meal prep or light household support related to the children
• Running errands and household restocking
• Helping maintain routines and daily structure
• Light organizing projects
• Supporting transitions between school, activities, and home life
Family Assistants are especially helpful for families whose needs extend beyond childcare alone but do not require full household management.
Investing in Everyday Support
A Family Assistant is a professional caregiving role that blends childcare with practical household help. Clear expectations and fair compensation allow assistants to step in confidently and support your family consistently.
Family Assistant positions typically include:
• Guaranteed hours
• Competitive hourly pay aligned with current Pittsburgh-area market standards
• Paid time off, sick leave, and paid holidays
• Clear expectations and communication
Many families seeking experienced, high-quality care providers also choose to offer additional benefits such as weather clauses, bereavement leave, healthcare stipends, or other supportive policies that help create long-term, sustainable working relationships. Ask us about these + check out the guide below!
Support That Grows With Your Family
As family schedules become busier, many parents find that having consistent support outside of childcare makes the biggest difference in daily stress levels.
A Family Assistant helps create breathing room — keeping things moving behind the scenes so your home feels calmer, more organized, and more enjoyable.
We’re here to help you build a village of support that grows with your family’s needs.
Frequently Asked Questions
-
Family assistant roles work best for families who need support beyond childcare alone. If your children are in programs/school part of the day or your household would benefit from help with organization, errands, or daily routines, a family assistant can provide the added support that helps everything run more smoothly.
You can also check out our “Is a Nanny or Family Assistant Right for You?” blog post for more information.
-
We take time to understand your household routines, expectations, and the type of support that will be most helpful. From there, we introduce caregivers whose experience, personality, and working style align with your family’s needs.
-
Of course! Families have the opportunity to review caregiver profiles, conduct their own interview, and schedule a recommended paid meeting before making a hiring decision. Our goal is to ensure both families and caregivers feel confident in the match.
-
Many family assistant placements become long-term roles when the expectations and schedule are a good fit for both the family and the caregiver. Clear communication and professional standards help create lasting placements.
-
Great family assistants are organized, proactive, dependable, and comfortable balancing childcare with household responsibilities. We prioritize caregivers who bring calm, reliability, and strong communication into the home.
-
All of our caregivers must meet these minimum requirements:
Valid driver’s license and a reliable, insured vehicle
Legally authorized to work in the United States
At least 20 years of age
Non-smoker
Willingness to complete required background, driving, social media and reference checks
Minimum of 2 years of professional childcare experience
At least two professional references
Ability to make a minimum one-year commitment for long-term positions
Current CPR & First Aid certification, or willingness to complete certification prior to starting a role
(For Pittsburgh Placements) PA Child Abuse, PA Criminal History, and FBI Fingerprinting
-
Hourly rates depend on factors such as the number of children, schedule, responsibilities, and the nanny’s experience and qualifications. Professional family assistants earn competitive hourly wages aligned with current market standards.
Because rates can vary by area, we provide detailed compensation guidelines for families in our Caregiver Standards and Compensation Guide for your area. During your consultation, we will also walk through what compensation range is most appropriate for your specific role.
-
The first step is completing the Family Inquiry Form. From there, we schedule a consultation call to learn more about your family’s needs, answer questions, and walk you through our placement process!